Hyatt Place London City East Exterior photoHyatt Place London City East Room photoHyatt Place London City East Exterior photo

Hyatt Place London City East – A Favorite for Families in London

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Check rooms and rates
From$170 /night
Check-in
30Jul
Check-out
31Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Black Lion House, 45 Whitechapel Road, London, E1 1DU
-
Close to Brick Lane
Great
8.7
8.7
/10
4.5
/5

Hyatt Place London City East: Rooftop bar with panoramic city views in Whitechapel

Rooftop Bar & Dining

The hotel operates Pocketsquare, a rooftop bar on the 9th floor with an outside terrace and views of the London skyline. Guests can order flatbread pizza and drinks while looking toward Canary Wharf. An in-house coffee shop on the ground floor serves quality coffee throughout the day.

Rooms & Accommodations

Each room has a flat-screen TV, air conditioning, a desk, and high-quality bedding. The hotel offers family rooms and spacious accommodations that can fit large groups. Guests can choose rooms with a terrace or balcony on higher floors.

Location & Access

Hyatt Place London City East sits 600 metres from Brick Lane, with Spitalfields Market and the Tower of London within walking distance. Aldgate East tube station is next door, and London City Airport is 8 km away via direct transport links. The area contains Indian, Chinese, and Turkish restaurants as well as a Tesco Express for snacks.

Business & Practical Services

The hotel provides a business centre for faxing and photocopying, plus meeting and banquet facilities. A 24-hour front desk and express check-in/check-out allow guests to manage their time efficiently. Luggage storage is available, and the property has soundproof rooms and allergy-free room options.

Accessibility & Pet-Friendly Policies

The property offers wheelchair-accessible rooms with raised toilets, grab rails, and lower bathroom sinks. Visual aids include Braille and tactile signs throughout the hotel. Pets are allowed, and the hotel provides pet bowls upon request.

Highlights

Rooftop: Pocketsquare bar with skyline views and outside terrace

Location: 600 metres from Brick Lane, 8 km from London City Airport

Dining: Italian restaurant on B floor and in-house coffee shop

Rooms: Family rooms, allergy-free rooms, rooms with balcony or terrace

Accessibility: Wheelchair-accessible rooms with Braille and tactile signs

Business: Meeting and banquet facilities, business centre

“In my opinion, this property stands out for its modern feel and thoughtful touches, like the rooftop bar with city views and personalized recognition of special occasions. I was also impressed by the sensible room sizes, cleanliness, and convenient location near transport links in the East London area. Overall, it seems like a well-managed place to stay for those seeking both comfort and accessibility.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • King Room
    2 persons
    21 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • Premium King Room Terrace
    2 persons
    22 sq. feet
    1 King-size bed
    Air conditioning
    Coffee machine
  • Premium King Room Balcony
    2 persons
    22 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Hyatt Place London City East, dining transforms into a delightful experience at Zoom, where local flavors take center stage. This family-friendly venue provides an inviting atmosphere perfect for savoring healthy, inclusive menus featuring vegetarian, vegan, gluten-free, and dairy-free options for breakfast and dinner.
Hyatt Place London City East Restaurant photo
Hyatt Place London City East Restaurant photo
Hyatt Place London City East Restaurant photo

Zoom

Local cuisine with vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
Modern and family-friendly, creating a welcoming environment
Key Offerings
Start the day with a hearty breakfast buffet, and in the evening, enjoy a cozy dinner featuring a selection of dishes inspired by local culinary traditions
Reservation
Not needed
Breakfast: Mon-Fri 06:30-09:30, Sat-Sun 07:00-10:30; Dinner: Daily 18:00-22:00

Hyatt Place London City East Location

Black Lion House, 45 Whitechapel Road, London, E1 1DU
Explore London
Explore London from Hyatt Place
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Tower of London
Tower of London
25 minutes' walk
Historic castle and UNESCO site with exhibitions on its royal history and the Crown Jewels.
Borough Market
Borough Market
30 minutes' walk
Renowned food market offering diverse cuisines and fresh produce, perfect for food lovers.
Sky Garden
Sky Garden
25 minutes' walk
Sky-high garden with panoramic city views, restaurants, and free entry with booking.
St Paul's Cathedral
St Paul's Cathedral
25 minutes' walk
Iconic cathedral boasting stunning architecture and a rich historical legacy.
Brick Lane Market
7 minutes' walk
Vibrant market featuring unique stalls, vintage goods, and multicultural food, ideal for a lively experience.
Altab Ali Park
5 minutes' walk
Tranquil park perfect for relaxation and leisurely strolls, nestled in the heart of Whitechapel.
Thames River Cruise
14 minutes' drive
Cruises along the Thames, offering unique views of London's landmarks. Book in advance for peak times.
Yoga Classes at Grounded
7 minutes' walk
Local yoga studio offering relaxing classes, perfect for unwinding after a busy day.
Tayyabs
11 minutes' walk
Lively restaurant known for its authentic Pakistani dishes, especially the grilled meat and curries.
The Stable
1 minute' walk
Casual dining with a focus on gourmet pizzas and craft ciders, perfect for a quick meal.
Haji Nanna Biryani
1 minute' walk
Specialty biryani shop offering flavorful, affordable meals for a satisfying and quick dining experience.
Grounded
7 minutes' walk
Cozy café with a relaxing vibe, serving locally sourced sandwiches and freshly brewed coffee.
Old Spitalfields Market
Old Spitalfields Market
14 minutes' walk
Historic market featuring pop-up shops, artisan stalls, and seasonal events, great for all ages.
Whitechapel Gallery
Whitechapel Gallery
7 minutes' walk
Contemporary art gallery with innovative exhibitions and activities, perfect for art enthusiasts.
The Half Moon
10 minutes' drive
Popular live music venue featuring local and touring acts, ideal for a night out filled with music.
Wilton's Music Hall
15 minutes' drive
Stunning Victorian music hall hosting diverse performances, from theatre to eclectic concerts.
Tips on navigating the city
  • City Centre
    London 7 min  ·  2.7 mi
  • Airports
    London City (LCY) 16 min  ·  6.3 mi
    London Heathrow (LHR) 48 min  ·  19.6 mi
  • Train
    Bethnal Green Railway Station 12 min  ·  3300 ft
  • Underground
    Aldgate East tube 5 min  ·  1400 ft
  • Bus
    Bus stop 8 min  ·  2000 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP15 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Romanian, Chinese, Tagalog / Filipino
Number of floors:
9
Number of rooms:
267

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Hyatt Place London City East is often described as having a beautiful, modern interior, with many guests appreciating the spacious and clean rooms equipped with large TVs. The location is considered convenient, with Aldgate East and Aldgate tube stations nearby, providing easy access to landmarks such as the Tower of London and Tower Bridge. Many enjoy the rooftop bar, and while some have found the immediate surrounding street less appealing, the hotel's proximity to transport links and nearby restaurants offers good value. Breakfast receives positive mentions.
Show moreShow less
Review score
Based on 2370 verified reviews
8.6 /10
Great
89 %
Recommend
Paid Wi-Fi
9.2/10
Staff
9.2/10
Value for money
8.3/10
Breakfast
8.5/10
Pros
Clean room
Helpful staff
Great location
Cons
Dim lighting
Guest reviews
based on 2370 reviews
8.6/10
based on 3776 reviews
8.7/10
Avery from United States
Couple
King Room
4 nights in November 2025
|
Reviewed: January 19, 2026
8.8/10

Excellent Stay Near Transport Links

spacious room excellent bathroom convenient location
The hotel had spacious rooms and excellent bathrooms. I found the breakfast options substantial. The hotel's location is convenient near major transport options. I appreciated the proximity to various visitor spots.
The neighborhood felt a bit sketchy at night.
Facilities
9/10
The hotel provides good security for all guests. The staff was friendly and prompt upon request. I noticed a modern design throughout the hotel premises that gave a contemporary feel.
Service
9/10
The staff was very kind and helpful . They addressed my inquiries efficiently. I felt well taken care of by the entire hotel team .
Rooms
9/10
The King Room was quite spacious with a comfortable bed. All amenities were available for a pleasant stay. I appreciated the room's cleanliness and the attention to detail.
Dining
8/10
The breakfast had a good variety of options. Fresh fruits and juices were provided daily. The breakfast environment was nice and relaxing for starting the day.
Location
9/10
The hotel is close to the city center and various public transport links. Nearest subway stations are a few minutes on foot. I found it easy to access many attractions from this spot.
0 Helpful
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Emma from United Kingdom
Deluxe Twin Room
3 nights in November 2025
|
Reviewed: January 09, 2026
6/10

location good but sleep quality suffered

damp bedding sewage smell
the staff were friendly upon arrival. the hotel offered great facilities and views.
the bedding felt damp which was uncomfortable. there was a green flashing light on the smoke alarm right above the bed and it kept my wife awake for hours. i did not like the hotel location as the street stunk of raw sewage
0 Helpful
Alexander from Germany
Single
King Room
3 nights in November 2025
|
Reviewed: January 09, 2026
6/10

average stay but some disappointments

rooftop view missing mini bar
the breakfast was good with a nice variety of options available.
the room i booked supposedly had a city view, but the reality was just a view of rooftops. i found this disappointing. also, the room description listed both a fridge and a mini bar, but there was no mini bar present. the fridge wasn't even switched on when i arrived. staff told me i had to switch it on myself via the wardrobe switch.
0 Helpful
Taylor from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: December 05, 2025
9/10

Satisfied stay

room upgrade spacious room tube station
I received a nice room upgrade upon arrival. The room itself was spacious. It was also well equipped. The location near the tube station made getting around easy
0 Helpful
Taylor from United States
Single
King Room
3 nights in October 2025
|
Reviewed: November 12, 2025
8.8/10

fantastic city stay

excellent location quiet room diverse guests quick check-in
the hotel's location is excellent near the station and spitalfields market is a short walk away i found the room clean and quiet i also appreciated the diversity of the hotel guests check-in was quick as i arrived early.
the window in my room did not open it was difficult to sleep in such conditions
Service
9/10
the staff was efficient and helpful throughout my stay they provided prompt assistance with any inquiries i had the team demonstrated a genuine commitment to guest satisfaction i noticed.
Dining
8/10
i found several lovely food options near the hotel a variety of cuisines are available within walking distance the breakfast options at nearby establishments catered to different tastes i observed.
Location
9/10
the hotel provides easy access to public transport the proximity to the underground station allowed for convenient exploration of different areas a nearby market added to the appeal i thought.
Rooms
9/10
the room was of a good size it featured two beds and a nice shower the sofa in the room was lovely there were coffee and tea bags provided i saw.
0 Helpful
|
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Amelia from United Kingdom
Family with children
King Room Sofa Bed
3 nights in August 2025
|
Reviewed: October 10, 2025
9/10
fresh option charming market
the breakfast buffet included many fresh options, especially i loved the gluten-free bread!!! the staff was helpful. also, the location near the underground made getting around so easy. nearby markets added to the charm.
the room lighting was a little dim, i preferred a brighter space.
0 Helpful
FAQs
About Hyatt Place London City East
What is the distance from Hyatt Place London City East to London City Airport?
The hotel is 8 km from London City Airport.
What are the check-in and check-out times at Hyatt Place London City East?
Check-in is at 15:00 and check-out is by 12:00.
Is there a rooftop bar at Hyatt Place London City East?
Guests can enjoy a rooftop bar called Pocketsquare with an outdoor terrace and views of London.
What dining options are available at Hyatt Place London City East?
The hotel has an onsite restaurant that offers local cuisine as well as a bar serving refreshing cocktails.
Are there any popular attractions near Hyatt Place London City East?
Nearby attractions include Brick Lane (0.5 km), Tower of London (1 km), and Spitalfields Market (1 km).
What amenities are provided in the rooms at Hyatt Place London City East?
Rooms are equipped with air conditioning, flat-screen TVs, desks, mini-fridges, and coffee-making facilities.
Does Hyatt Place London City East offer free Wi-Fi?
Complimentary Wi-Fi is available throughout the property.
What fitness facilities are available at Hyatt Place London City East?
The hotel features a fitness centre for guests to use.
Is there a business center at Hyatt Place London City East?
Yes, the hotel has a business centre available for guest use.
What is the approximate cost of breakfast at Hyatt Place London City East?
Breakfast is available for an additional charge of 15 GBP.
Is there a laundry service at Hyatt Place London City East?
The hotel offers laundry services for guest convenience.
Are there family-friendly facilities at Hyatt Place London City East?
The hotel offers family rooms and provides cots upon request.
What languages are spoken by the staff at Hyatt Place London City East?
The staff at the hotel speak multiple languages to assist guests.

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